Terms and Conditions of Use
Adams Harris Consulting | adamsharrisconsulting.com
Last Updated: October 7, 2026
Welcome to the adamsharrisconsulting.com Terms and Conditions of Use. We are glad to have you here. Thank you for choosing to use our Website. Below we have set out the legal terms that apply to anyone who visits our Website or uses our services. Please read them in their entirety. These terms are necessary to protect both you and us and to make our services possible. We understand that legal terms can be tiring to read, and we have tried to make them as clear as we can. If you have suggestions on how we can improve them, you are welcome to contact us by email at info@adamsharrisconsulting.com.
THIS AGREEMENT CONTAINS A MANDATORY ARBITRATION CLAUSE AND A CLASS ACTION WAIVER THAT WAIVE YOUR RIGHT TO PARTICIPATE IN A CLASS ACTION. YOU MUST REVIEW THIS DOCUMENT IN ITS ENTIRETY, INCLUDING THE DISPUTE RESOLUTION AND LIMITATION OF LIABILITY SECTION BELOW, BEFORE USING THE WEBSITE. THESE TERMS GOVERN YOUR ACCESS TO AND USE OF THE WEBSITE AND SERVICES. PLEASE READ THESE TERMS CAREFULLY.
Quick Summary of Key Terms
This short summary is provided for your convenience only. It is not a substitute for the full Terms, and the full language below controls in the event of any conflict.
No guarantees about admission or aid. We do not and cannot guarantee admission to any school, any scholarship or financial aid award, or any test score. Those decisions belong to the institutions, not to us. See the Educational Outcomes and No Guarantee section for the full language.
Recurring charges. If you subscribe, your subscription will automatically renew and your payment method will be charged at the start of each new billing cycle until you cancel. You can cancel at any time before the end of the current billing cycle. See the Auto-Renewal Summary and Subscriptions sections for the full terms.
Bookings. If you book a session with us, your booking is confirmed only when we accept it in writing, and cancellation or rescheduling charges may apply. See the Bookings and Appointments and Cancellation, Rescheduling, and No-Shows sections for the full terms.
No other guarantees. We provide the Website and Services on an "as is" and "as available" basis and make no guarantees about results, uninterrupted availability, accuracy, or fitness for any particular purpose. See the No Warranties and No Guarantee of Availability sections for the full language.
Returns and refunds. Subscriptions are non-refundable for the current billing cycle once charged, with limited exceptions, and paid Resources (including courses) are final sale and non-refundable. See the Returns and Refunds section for the full policy.
Disputes and your opt-out. Disputes generally go to private, individual arbitration rather than court or a class action, after one of us sends a written notice and we both try for 30 days to work it out. Arbitration happens in your county or by phone or video, and small claims court stays open to you. You can opt out of arbitration within 30 days after you first accept these Terms (when you first use our Website, buy, or sign up, whichever comes first) by emailing info@adamsharrisconsulting.com. See Section 39 for the full terms.
These adamsharrisconsulting.com Terms and Conditions of Use (the "Terms") are entered into by and between each visitor, user, or customer ("user," "users," "you," or "your") and Adams Harris Consulting, LLC, a California limited liability company ("AHC," "Company," "we," "us," or "our").
These Terms, together with our Privacy Policy, Disclaimer, Cookie Policy, and Return and Refund Policy (each incorporated by reference), govern your access to and use of any services, resources, content, product integrations, communication channels, and other functionality offered on or through adamsharrisconsulting.com and any subdomains, related sites, applications, or forums (collectively, the "Website"), whether you are a guest or a registered user.
Please read these Terms carefully before you start to use the Website. Your access to and use of the Website is conditioned on your acceptance of and compliance with these Terms. These Terms apply to all visitors, users, customers, and others who access or use the Website.
By accessing or using the Website, purchasing something from us, or clicking to accept or agree to these Terms when this option is made available to you, you accept and agree to be bound by these Terms, without modification, and acknowledge having read them. If you do not read, or fully understand, or if you disagree with any part of these Terms, you must not access or
use the Website.
1. Definitions
"Website" means the website located at adamsharrisconsulting.com, including any subdomains, public-facing content, blog posts, contact forms, our AI Chatbot (when available), our member portal and community, free downloadable Resources, and any user account or login functionality available through the website.
"Services" means the paid services we provide to families and members, including our one-to-one and group college admissions consulting programs, our memberships and community, and the related resources and support described at the time of purchase.
"Resources" means the educational, informational, and digital products we make available on or through the Website, whether free or paid, including without limitation blog posts, articles, AI-generated content, downloadable guides, timelines, checklists, courses, webinar replays, templates, and similar materials.
2. Companion Policies
Your use of the Website is also subject to our Privacy Policy, Disclaimer, Cookie Policy, and Return and Refund Policy, each of which is incorporated into these Terms by reference and each of which is available on our Website, including through the links at the bottom of our home page. If any of those documents conflicts with these Terms, these Terms control, except that the Privacy Policy controls how we collect, use, and share personal information, and except where applicable law requires otherwise. Please review those documents. Together with these Terms they form one agreement, and they are intended to be read together.
3. No Use by Minors
To access or use the Website, you must be 18 years of age or older and have the requisite power and authority to enter into these Terms. Children under the age of 18 are prohibited from using the Website.
Our Services are provided to parents and families. Students are the beneficiaries of our work, and we do not provide Services directly to students, do not create accounts for students, and do not contact students directly.
4. Acceptable Use and Code of Conduct
You represent and warrant that, when using the Website, you will comply with the Code of Conduct set forth in Exhibit A. We reserve the right to seek all remedies available to us if you violate these Terms, including the Code of Conduct, up to and including suspension or termination of your account.
5. Artificial Intelligence (AI) Technology
Nature of AI Technology. Our Website may include AI-powered features and tools (collectively, "AI Features"). These include our "AI Chatbot," a text and/or voice assistant that, when available, you can interact with on the Website, and "AI Agents," which are AI-powered tools we use behind the scenes to perform or automate tasks. Our AI Features use AI technologies, including machine learning models, natural language processing, and other automated systems to provide responses, generate content, and assist users.
Disclosure of AI Interaction. When available, our AI Chatbot is presented to you on the Website as our "automated assistant." When you interact with it, you are communicating with an automated system, not a human representative. It identifies itself as automated at the beginning of every conversation, clearly and conspicuously. You acknowledge and understand this distinction when using our Services.
Reaching a person. You may ask to speak with a person at any time. If a member of our team is available, we will connect you. If no one is available at that moment, we will offer to take a message, to send you a link to schedule a call, or to direct you to the information you are looking for, and a person will follow up with you.
AI Service Providers. Our AI Features are powered by one or more third-party providers of artificial intelligence, machine learning, and natural language processing services. We identify these providers by category rather than by name, because the providers we use may change and a document that names a specific vendor becomes inaccurate the moment that vendor changes. You may ask us at any time which providers currently power our AI Features, and we will tell you. Email info@adamsharrisconsulting.com. Information you share with our AI Features is processed by the applicable provider under its own terms, and we take a provider's data-handling and data-retention terms into account when we select it.
No individualized admissions or aid advice. Our AI Features do not provide individualized admissions or financial aid advice. Any response concerning a specific student, application, deadline, aid form, or award must be independently verified with the institution or agency involved.
6. Artificial Intelligence Acceptable Use
You are responsible for compliance with all laws and regulations applicable to your use of any AI Features of the Website in your jurisdiction. If you elect to use any AI Features, you are responsible for using them in compliance with our Artificial Intelligence Acceptable Use Policy and Disclaimers, attached as Exhibit B.
7. Lawful Purposes
You may use the Website only for lawful purposes and in accordance with these Terms. You are financially responsible for all purchases made by you or anyone acting on your behalf. You may not post or transmit any material that infringes the rights of others or that is threatening, abusive, defamatory, libelous, invasive of privacy or publicity rights, vulgar, obscene, profane, or otherwise objectionable, or that encourages conduct constituting a criminal offense or giving rise to civil liability or violating any law.
8. Bookings and Appointments
You may request a booking, appointment, or session through our Website, by phone, or by email. A booking request is an offer by you. No booking is confirmed, and no date or time is held, until we accept it in writing (including by email) and, where payment is required in advance, until we have received that payment. We may decline or be unable to accept any booking request. The details of a confirmed booking, including the date, time, format, services, and price, are those stated in our written confirmation. Please review your confirmation and tell us promptly if anything is incorrect.
9. Scope of Services
The services we provide are those described in your written confirmation, in the description of the program you purchased, or in a separate agreement. Any service, add-on, session, or deliverable not described there is outside the scope of your booking. If you request additional or different services, we will treat the request as a new or amended booking, and the price and schedule may change. We perform our services with reasonable skill and care and in a professional manner. We may use qualified employees or subcontractors to perform services, and we remain responsible for services performed on our behalf.
10. Cancellation, Rescheduling, and No-Shows
We understand that plans change. If you need to cancel or reschedule a session, please contact us as soon as possible at info@adamsharrisconsulting.com. Unless your written confirmation or a separate agreement states otherwise, the following applies:
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Rescheduling by you. We will make reasonable efforts to move your session to another date or time that works for both of us, subject to availability, when you give us at least 24 hours' notice.
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Late cancellations and no-shows. If you cancel with less than 24 hours' notice, or you do not appear for a scheduled session, that session is treated as delivered and is not rescheduled or refunded. We may waive this at our discretion, and we will always do so for a genuine emergency.
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Cancellation of a program by you. Where you have purchased a multi-session program, amounts paid are non-refundable once the program has begun, except as provided in our Returns and Refunds section or where applicable law requires otherwise. If you have paid in installments, the remaining installments remain due.
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Cancellation by us. If we cancel a confirmed session or program for reasons within our control, we will reschedule at no additional charge or refund all amounts you have paid for the cancelled portion, at your election. If we cannot perform for reasons beyond our reasonable control, the Force Majeure section applies, and we will work with you in good faith to reschedule or to provide a fair refund of amounts not already committed.
Nothing in this section limits any non-waivable rights you have under applicable consumer-protection law.
11. Educational Outcomes and No Guarantee
We do not guarantee admission, aid, or any educational outcome.
We provide guidance, planning, and support to help families navigate educational decisions, applications, and admissions. Decisions about admission, placement, enrollment, financial aid, scholarships, test scores, and similar outcomes are made by schools, colleges, universities, testing organizations, government agencies, and other third parties, using their own criteria. We do not control those decisions, and we cannot and do not guarantee any particular outcome, including admission to any school or program, any scholarship or financial-aid award, any reduction in the cost of attendance, or any test score or grade.
Our services are advisory. You and the student remain responsible for the content of all applications and submissions, for their accuracy and integrity, for meeting all deadlines, and for all final decisions. You agree that all work submitted in an application is the student's own work, and that we will not prepare or alter application materials in a way that misrepresents the student's work, qualifications, or circumstances.
Any figure we publish or discuss describing a reduction in the cost of attendance reflects the documented experience of specific families in their particular circumstances. It is not an estimate, projection, promise, or guarantee of what will happen for you.
12. Auto-Renewal Summary
Important, please read before subscribing.
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Your subscription will automatically renew at the end of each billing cycle (for example, monthly or annually) until you cancel.
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You will be charged at the price disclosed at the time of purchase, plus any applicable taxes, on the day each new billing cycle begins.
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You may cancel at any time before the end of the current billing cycle through your account settings or by emailing us at info@adamsharrisconsulting.com; cancellation will take effect at the end of the current billing cycle.
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If we change the price of your subscription, we will notify you in advance and you will have the right to cancel before the new price takes effect.
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If you signed up for a free or discounted trial, or received a period of included membership that converts to a paid plan, as stated at purchase, you will be charged the full price of the plan when that period ends, unless you cancel before then. We will remind you before that first charge.
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You may request a refund of any auto-renewal charge as described in our Returns and Refunds section.
13. Subscriptions
Your subscription will automatically renew until you cancel. The detailed renewal, cancellation, and price-change terms appear below.
Some Services are available only with a paid subscription. You will be charged in advance on a recurring, periodic basis (such as monthly or annually), referred to as a "billing cycle." The billing cycle is dictated by the subscription plan you select when purchasing. Payment will be charged to your chosen payment method when you confirm the purchase and at the beginning of every new billing cycle. Your subscription will automatically renew at the end of each billing cycle unless you cancel through your account settings or by contacting us at info@adamsharrisconsulting.com before the end of the billing cycle.
You can cancel your subscription at any time through your account settings or by contacting us at info@adamsharrisconsulting.com. Your subscription remains active until the end of the current billing cycle, after which it terminates. If you do not want your subscription to renew, you can turn off auto-renewal at any time, including immediately after subscribing. If you signed up for a plan with a free or discounted trial period, or received a period of included membership that converts to a paid plan, as stated at purchase, and do not cancel before that period ends, you will be charged the full price of the plan when it ends.
We may change the price of subscriptions from time to time and will communicate any price changes to you in advance and, if applicable, instructions on how to accept those changes. Price changes for subscriptions will take effect at the start of the next subscription period following the date of the price change. By continuing your subscription after the price change takes effect, you accept the new price as permitted by local law. If you do not agree, you may cancel your subscription before the price change takes effect. We may use Stripe or other third-party providers to securely store your payment information, such as non-sensitive partial card numbers and expiration date. We do not access this information except through programmatic methods provided by the provider. It is your responsibility to keep your payment details up to date by changing them in your account settings.
Plan changes
Changes to your plan during a trial or included period will automatically end that period. If you upgrade, you will be billed immediately for your first term period, whether annual or monthly. Downgrades made after the trial or included period will result in automatic charges to your payment method on your next billing cycle at the new rate. If you upgrade to a higher-priced plan during your current billing cycle, we will bill you immediately for the prorated difference. If a downgrade results in a credit on your account, we will apply that credit to your next billing cycle. We do not provide refunds for account credits.
Delinquent payments
We strive to provide uninterrupted Service. If we are unable to process payment of any fees using your authorized payment method, we will notify you of the payment failure within a reasonable time frame (a "Payment Failure Notice"). If outstanding fees remain unpaid for 14 days after we have provided a Payment Failure Notice, we may suspend or revoke your access to the Services, at our sole discretion. Full access will be reinstated upon payment of any outstanding fees, in addition to the fees applicable to your next billing cycle. If outstanding fees are not paid within 30 days of our Payment Failure Notice, we may terminate your access to the Services. During any period of suspension or after termination, you may not be able to access the Services.
14. SMS and Text Message ("SMS") Communications
Our SMS Program
We will only send you SMS messages if you consent to us doing so. We obtain SMS consent via a separate opt-in at the point where you give us your mobile number, and by opt-in messages when you subscribe to receive text messages. Our SMS program can be described as follows: we may send you both non-marketing and marketing messages. Non-marketing messages (the first consent box) include replies to your inquiry or message; reminders and scheduling changes for consultations and sessions; logistics for events you have registered for; billing and membership notices, such as payment receipts and reminders before a membership renews or converts to a paid plan; and updates about a program you are enrolled in. Marketing messages (the second consent box) include invitations to events and workshops; college planning resources, such as reminders that financial aid applications or other key dates are approaching; and news about our programs and memberships. We ask for your consent to each type separately, with its own checkbox. Checking one box consents only to the messages that box describes, and you may check either, both, or neither. For example, we will send you messages such as: "Hi [Name], welcome to AHC. You can now receive important communications from us via SMS. To unsubscribe, reply with STOP" or "This message is to remind you that your session is tomorrow, [date and time]. We look forward to seeing you!" All messages will originate from the number 415-484-3997.
Consent, Frequency, and Rates
By providing your phone number and opting in, you consent to receive from AHC the type or types of messages you opted in to receive. Message frequency varies. Message and data rates may apply. Message and data rates are governed by your carrier. For questions about your text plan or data plan, contact your wireless provider.
Opt-Out
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You can cancel or opt-out of the SMS service at any time by replying or texting "STOP" to any message.
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Replying "STOP" to any message stops all text messages from us, both marketing and non-marketing. If you want to stop only marketing texts and keep receiving appointment reminders and other non-marketing messages, email us at info@adamsharrisconsulting.com and we will withdraw your marketing consent only.
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You may also opt out by emailing us at info@adamsharrisconsulting.com; tell us whether you want to stop all texts or only marketing texts. To resume text messages after replying "STOP", reply "START".
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If you text us "STOP," you will receive the following confirmation message: "You have been opted out" and you will no longer receive SMS messages from us.
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If you experience issues with the messaging program, reply with the keyword "HELP" for more assistance, or reach out directly to info@adamsharrisconsulting.com.
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We use a third-party SMS provider to send SMS messages; to learn more about their privacy practices and terms, please read their privacy policy and terms of service.
Carrier Limitations
Carriers are not liable for delayed or undelivered messages. For privacy-related inquiries, see our Privacy Policy.
15. Use of Free Downloadable Content
We may make Resources available to users in exchange for providing an email address ("Gated Content"). We grant you a limited, personal, non-exclusive, non-transferable license to use the Gated Content for your own personal or family use. Except as otherwise provided, you have no right to modify, edit, copy, reproduce, create derivative works of, reverse engineer, alter, enhance, or in any way exploit any Gated Content. You may not sell, redistribute, or create any derivative works based upon the Gated Content, and you may not offer competing products or services based upon any information contained in the Gated Content, in each case without our express written permission. All intellectual property rights in the Gated Content remain with AHC or our licensors.
16. Paid Resources: License Grant
When you purchase a paid Resource (such as a course, downloadable guide, or template), we grant you a personal, non-exclusive, non-transferable, non-sublicensable license to access and use the Resource for your own personal or family use. You may not redistribute, resell, share, sublicense, or publicly display the Resource without our express written permission. You may not modify, copy, or create derivative works of the Resource except for reasonable personal or family use. You may not use the Resource to develop or operate a competing product or service without our express written permission. All intellectual property rights in the Resources remain with AHC or our licensors.
17. Material You Submit to the Website
We treat what you share in our community differently from what you send us for promotional use. The two are covered separately below.
Community and Member Content
Our community and member areas exist so that families can speak candidly with one another. By posting, uploading, or otherwise making available any content in our community, member portal, courses, or any other members-only area (collectively, "Community Content"), you grant us a limited, non-exclusive, revocable license to host, store, display, back up, reproduce, and moderate that Community Content solely for the purpose of operating and supporting the community and the Services.
We will not use your Community Content for marketing or promotional purposes, and we will not publish your name or your Community Content outside the community, without asking you separately and obtaining your consent. This license ends when you delete the Community Content or when your membership ends, except that we may retain copies in routine backups and where we are required to retain them by law, and except that content you posted in reply to others may remain visible in context where removing it would make the conversation unintelligible.
Promotional Submissions
Separately, you may choose to send us a testimonial, review, success story, photograph, or other material through a channel that says the material is for promotional use, or you may give us written permission to use material for that purpose (collectively, "Promotional Submissions"). By making a Promotional Submission, you grant us and any necessary sublicensees a worldwide, non-exclusive, royalty-free, perpetual license to use it for promotional, business-development, and marketing purposes, including the right to copy, distribute, transmit, publicly display, publicly perform, reproduce, edit, translate, and reformat it, and to publish your first name and last initial in connection with it.
This license is perpetual, and you may still withdraw it going forward. Those two things fit together, and here is what each means.
Perpetual means that materials we have already produced and distributed in reliance on your submission do not have to be destroyed, recalled, or unpublished from places we no longer control. It protects work already done.
Withdrawable going forward means you are not locked in. You may withdraw your permission at any time by emailing info@adamsharrisconsulting.com. On receiving your request, we will stop using the Promotional Submission in any new material and will remove it from our website and from any channel we control within a reasonable time. We are not required to recall materials already printed, placed, or distributed, or to retrieve copies already in circulation.
Which section governs a recording used promotionally
If material is captured in a recorded session or event, Section 18 governs it. If you separately send us that material, or separately give us permission to use it, as a testimonial or success story, this Section 17 governs that separate submission, and the withdrawal right in this Section 17 applies to it. Where both could apply to the same material, Section 17 governs to the extent the material is used as a testimonial or endorsement, and Section 18 governs every other use. Attribution follows whichever section governs the use.
Your Rights in Your Submissions
We claim no intellectual property rights over your Community Content or your Promotional Submissions. You retain copyrights and any other rights you may rightfully hold in anything you submit through the Website.
Submissions You May Not Post
You shall not upload, post, submit, input, or otherwise make available on the Website any material protected by copyright, trademark, or other proprietary right without the express written permission of the owner. The burden of determining whether any material is so protected rests entirely with you. You will be liable for any damage resulting from any infringement of copyrights, trademarks, or other proprietary rights, or any other harm resulting from such material.
You also agree not to post another person's private information in our community, including information about another family's student, without that person's permission.
Your Representations and Warranties
By making any submission, you represent and warrant that you own or otherwise control all rights to it, including the authority to use and distribute it, and that its use or display will not violate any laws, rules, regulations, or rights of third parties. You agree to hold us harmless from and against all claims, liabilities, and expenses arising out of any potential or actual copyright or trademark misappropriation or infringement claimed against you arising from your submission.
Moderation and Removal
We may, but are not obligated to, monitor Community Content. We may remove any content at any time at our sole discretion, including content we consider inappropriate, offensive, harmful to another member, or in breach of these Terms. We are under no obligation to post or use any submission you provide. If you send us unsolicited ideas, those ideas will be deemed non-confidential, and we will not be required to acknowledge their source.
18. Recording of Sessions and Events
From time to time, we record webinars, workshops, group sessions, community calls, and live events, and we may photograph events we host.
Notice. We will tell you when a session or event is being recorded, before the recording begins where it is practical to do so. If you would prefer not to appear, you may keep your camera and microphone off, decline to speak or ask a question on camera, or choose not to attend. By continuing to participate after that notice is given, you consent to being recorded.
Release. By participating in any recorded webinar, workshop, group session, community call, or live event that we host, you grant AHC and its successors, assigns, and licensees a worldwide, royalty-free, perpetual, irrevocable, non-exclusive right and license to record, reproduce, edit, adapt, distribute, transmit, publicly display, and publicly perform your name, voice, image, likeness, statements, and any material you present, in whole or in part, in any medium now known or later developed, for the following purposes:
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delivering the session or event, and providing a replay or recording to registrants, attendees, clients, or members;
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archiving the session or event and making it available within our programs, courses, memberships, and community;
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creating clips, excerpts, transcripts, captions, summaries, and derivative educational materials from it;
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publishing it, or excerpts from it, on channels we own and operate, including our website, our email list, our community, and our own accounts on social media platforms; and
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internal training, quality review, recordkeeping, and business operations.
You waive any right to inspect or approve the finished product, and any right to royalties or other compensation arising from its use. You acknowledge that we will invest time and expense in producing and distributing materials in reliance on this release.
What requires your separate consent. The release above does not extend to external promotional use. We will ask you separately, and obtain your agreement, before using your name, voice, image, or likeness:
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in paid advertising of any kind, in any medium; or
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in material placed on a third party's platform or property where that third party, rather than AHC, controls the distribution. Our own accounts on social media platforms are not covered by this exception and remain within the release above.
Withdrawing that separate consent. If you consent to external promotional use and later change your mind, email info@adamsharrisconsulting.com. We will stop using the material in new external promotions and will remove it from external channels we control within a reasonable time. We are not required to recall advertising already placed or materials already distributed.
Except for the rights granted in this section, you retain all rights in your own name, voice, likeness, and biographical material.
Your recording of our sessions. You may not record, transcribe, or capture any session, event, or community call that we host without our prior written permission, and you may not share any recording we provide to you with anyone outside the program or membership through which you received it.
Automated notetakers and meeting assistants. Automated meeting assistants, transcription bots, AI notetakers, and similar tools that join a session in order to record, transcribe, or summarize it are not permitted in our sessions without our prior written permission. If you bring such a tool into a session, you are responsible for the consent of everyone present and for that tool's handling of what it captures, and we may remove it or end your participation.
19. Our Intellectual Property
Ownership of Our IP
The Website contains intellectual property owned by AHC, including common-law and registered trademarks, service marks, copyrights, proprietary information, and other intellectual property, including but not limited to text, graphics, photographs, video, design, and compilations thereof ("IP"). We reserve all rights in and to our IP. You may not modify, publish, transmit, participate in the transfer or sale of, create derivative works from, distribute, display, reproduce or perform, or in any way exploit in any format any of our IP in whole or in part, without our prior written consent. We may immediately block your access to the Website and remove you from any Service, without refund, if you violate this intellectual-property policy.
For the avoidance of doubt, our IP does not include your Community Content, your Promotional Submissions, or anything else you submit, which remain yours as described in the Material You Submit to the Website section.
Your Limited License
You are granted a non-exclusive, non-transferable, revocable license to access and use the Website and the content available on the Website (the "Content") strictly in accordance with these Terms.
Conditions of Use
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As a condition of your use of the Website, you warrant that you will not use the Content for any unlawful purpose or any purpose prohibited by these Terms.
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You may not use the Content in any manner that could damage, disable, overburden, or impair the Website or interfere with any other party's use and enjoyment of the Website.
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You may not obtain or attempt to obtain any materials or information through any means not intentionally made available or provided for through the Website.
Protected Content
All Content, such as text, graphics, logos, images, the compilation thereof, and any software used on the Website, is the property of AHC or our licensors and is protected by copyright and other laws that protect intellectual property and proprietary rights. You agree to observe and abide by all copyright and other proprietary notices, legends, or other restrictions contained in any such Content.
Restrictions on Content
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You will not modify, publish, transmit, reverse engineer, participate in the transfer or sale of, create derivative works from, or in any way exploit any of the Content, in whole or in part.
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The Content is not for resale.
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Your use of the Content does not entitle you to make any unauthorized use of any protected content.
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You agree not to delete or alter any proprietary rights or attribution notices in any Content.
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You will use protected Content solely for your individual or family use and will make no other use of the Content without our express written permission.
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You agree that you do not acquire any ownership rights in any protected Content.
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We do not grant you any licenses, express or implied, to our intellectual property or that of our licensors except as expressly authorized by these Terms.
Trademarks
Our name, logo, slogan, and all related names, logos, product and service names, designs, and slogans are the trademarks of AHC or of our affiliates or licensors. You must not use such marks without our prior written permission. All other names, logos, product and service names, designs, and slogans on this Website are the trademarks of their respective owners.
20. DMCA Notice and Takedown Procedure
We respect the intellectual property rights of others and expect users of the Website and Services to do the same. If you believe in good faith that any material on the Website or made available through the Services infringes your copyright, you may submit a written notice to our agent for copyright notices that includes:
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A physical or electronic signature of the copyright owner or a person authorized to act on their behalf;
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Identification of the copyrighted work claimed to have been infringed;
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Identification of the material that is claimed to be infringing or to be the subject of infringing activity, with information reasonably sufficient to permit us to locate the material (such as the URL);
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Information reasonably sufficient to permit us to contact you, such as an address, telephone number, and email address;
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A statement that you have a good-faith belief that use of the material in the manner complained of is not authorized by the copyright owner, its agent, or the law; and
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A statement, made under penalty of perjury, that the information in the notice is accurate and that you are the copyright owner or are authorized to act on the owner's behalf.
Submit notices to our agent for copyright notices:
Nancy Adams
Adams Harris Consulting, LLC
2021 Fillmore St., Ste 2167
San Francisco, California 94115
Phone: 415-484-3997
Email: info@adamsharrisconsulting.com
Upon receipt of a notice that substantially complies with the requirements above, we will promptly remove or disable access to the material claimed to be infringing and will take reasonable steps to notify the user who posted it. If the user submits a valid counter-notification meeting the requirements of applicable copyright law, we may restore the material unless the original complainant files a lawsuit within the time required by law.
Repeat Infringers. It is our policy, in appropriate circumstances and at our sole discretion, to suspend or terminate the accounts of users determined to be repeat infringers.
Misuse of the Notice Procedure. Submitting a knowingly false notice or counter-notification may subject you to liability under applicable law. If you are unsure whether material infringes your copyright, consult an attorney before submitting a notice.
21. Geographic Use
The Website is intended primarily for users located in the United States, including California residents, but we make our Services available to users in other jurisdictions where doing so is lawful. We make no representation that the Website or its content is appropriate or available for use in any particular location, and you are responsible for compliance with all local laws. If you access the Website from outside the United States, you do so on your own initiative.
22. Changes to These Terms
We may at any time amend these Terms, our Privacy Policy, our Disclaimer, our Cookie Policy, or our Return and Refund Policy. The date of the last revision will be indicated by the "Last Updated" date at the top of this document. Any such changes are effective immediately upon notice to you by us posting the updated document on the Website. For material changes, we will provide additional notice (such as a banner on our Website or an email) where appropriate. We reserve the right to update any portion of our Website at any time. If you continue to use our Website after we make changes, your continued use constitutes acceptance of the revised Terms, Privacy Policy, Disclaimer, Cookie Policy, and Return and Refund Policy.
23. Pricing, Taxes, and Currency
All prices on the Website are listed in U.S. dollars (USD) unless otherwise indicated and are exclusive of any applicable sales, use, value-added, or similar taxes. We will collect any applicable taxes at the time of purchase as required by law. You are responsible for any other taxes, duties, or governmental charges that apply to your purchase. If a transaction is reversed or charged back without our consent, you remain responsible for any taxes that were collected and remitted on the original transaction.
24. Electronic Communications and Consent
By creating an account, providing your email address or phone number, or using the Website, you consent to receive communications from us electronically (including by email, SMS where you have opted in, and notices posted on the Website). You agree that all agreements, notices, disclosures, and other communications we provide to you electronically satisfy any legal requirement that such communications be in writing, except where applicable law specifically requires otherwise.
25. Accessibility Statement
AHC is committed to making the Website accessible to the widest possible audience, including users with disabilities. We strive to design and operate the Website in substantial conformance with the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA. We welcome feedback on accessibility, and if you encounter a barrier or have a suggestion for improvement, please contact us at info@adamsharrisconsulting.com. We will work in good faith to provide the information, item, or transaction you seek through an alternative communication method that is accessible to you.
26. No Warranties
While we make every effort to ensure that the content on this Website is free from errors, we do not give any warranty or other assurance as to the accuracy, completeness, timeliness, or fitness for any particular purpose of the content and materials on this Website beyond reasonable efforts to maintain the Website.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE PROVIDE THE WEBSITE AND RELATED INFORMATION AND SERVICES ON AN "AS IS" AND "AS AVAILABLE" BASIS WITHOUT ANY WARRANTIES, REPRESENTATIONS, OR GUARANTEES OF ANY KIND (WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE), INCLUDING BUT NOT LIMITED TO WARRANTIES OF NON-INFRINGEMENT, MERCHANTABILITY, OR FITNESS FOR A PARTICULAR PURPOSE.
27. No Guarantee of Availability
Your use of the Website and any associated Services may sometimes be subject to interruption or delay. We reserve the right to withdraw or amend the Website and any service, product, or material provided on the Website at our sole discretion without notice. We and our service providers do not warrant that the Website or any associated resources or Services will be error-free, without interruption or delay, or free from defects in design. We will not be liable to you should the Website or the resources or Services supplied through the Website become unavailable, interrupted, or delayed for any reason. From time to time, we may restrict access to some parts of the Website, or the entire Website, including to registered users.
Information, including pricing, provided on the Website is subject to change without notice. We make no representation or warranty that the information provided is accurate, complete, reliable, current, or error-free. We do not warrant that the quality of any products, Services, information, or other material purchased or obtained by you will meet your expectations or that any errors will be corrected. We disclaim all liability for any inaccuracy, error, or incompleteness in the information provided.
28. Force Majeure
In addition to any excuse provided by applicable law, either party shall be excused from liability for any non-performance, non-delivery, or delay arising from any event beyond that party's reasonable control, whether or not foreseeable, including but not limited to: labor disturbance, war, fire, accident, adverse weather, pandemic, inability to secure transportation, governmental act or regulation, internet or carrier outages, third-party service failures, and other causes or events beyond reasonable control, whether or not similar to those enumerated above.
29. Returns and Refunds
We do not offer general-purpose refunds for completed transactions, but we will provide refunds, replacements, or credits where required by law and in the limited circumstances described below.
Subscriptions
Subscriptions are billed in advance and are non-refundable for the current billing cycle once charged, except: (a) if you cancel within 14 days of an auto-renewal charge, we will cancel the subscription, prevent further charges, and refund or credit the renewal charge consistent with applicable law; (b) we will refund any misbilled or duplicate charges promptly upon notice.
If you purchase a membership while you already have a period of included membership running, tell us and we will refund the duplicate charge and begin your paid membership when the included period ends.
Paid Resources and Courses: Final Sale
All sales of digital products are final and non-refundable, with the limited exceptions described below.
All purchases of paid Resources (including digital downloads, courses, guides, templates, and similar digital products) are final at the time the purchase is completed. We do not offer refunds, exchanges, partial credits, or satisfaction-based returns on paid Resources for any reason, including dissatisfaction with the content, change of mind, lack of use, or claims that the Resource did not meet your expectations. This policy reflects the nature of digital products, which can be downloaded, accessed, copied, or used immediately upon purchase and cannot meaningfully be returned. By completing your purchase, you acknowledge that you have reviewed the description of the Resource before buying, understand this no-refund policy, and agree to it.
Limited exceptions. We will consider a refund of a paid Resource only where: (a) you are unable to access or download the Resource due to a technical issue attributable to us and we are unable to resolve the issue within a reasonable time after you notify us; (b) the Resource as delivered materially differs from the description provided on the Website at the time of purchase; or (c) applicable law gives you a non-waivable right to a refund. Requests under (a) or (b) must be submitted to info@adamsharrisconsulting.com within seven (7) days of purchase with reasonable supporting detail.
Consulting programs and sessions
Refunds, rescheduling, and cancellation for booked sessions and multi-session programs are governed by the Cancellation, Rescheduling, and No-Shows section of these Terms and by any separate services agreement.
Statutory rights
Nothing in this Returns and Refunds section limits any non-waivable rights you have under applicable consumer-protection laws, including any statutory right to cancel or to receive a refund for a defective, undelivered, or misrepresented service or product.
30. Malicious Code
Although we endeavor to prevent the introduction of viruses or other malicious code ("malicious code") to our Website, we do not guarantee or warrant that our Website, or any data available on the Website, does not contain malicious code. We will not be liable for any damages or harm attributable to malicious code. You are responsible for ensuring that the process you employ for accessing our Website does not expose your computer system to the risk of interference or damage from malicious code.
31. Security
The security of your contact information is important to us. However, you acknowledge the risk of unauthorized access to, or alteration of, your data. We do not accept responsibility or liability of any nature for any losses you may sustain as a result of such unauthorized access or alteration. All information transmitted to or from you is transmitted at your own risk, and you assume all responsibility and risks arising in relation to your use of this Website and the internet. We do not accept responsibility for any interference or damage to your computer system that may arise in connection with your access to this Website or any outbound hyperlinks.
32. Third-Party Resources
The Website may contain links to external websites that are not provided by, maintained by, or in any way affiliated with us. We do not guarantee and are not responsible for the availability, accuracy, relevance, timeliness, or completeness of these external websites or any information thereon. Links to such websites or resources do not imply any endorsement by or affiliation with us. You acknowledge sole responsibility for and assume all risk arising from your use of any such websites or resources.
From time to time, we may provide information from a third party in the form of a guest post, panel, webinar, or interview, in written, audio, video, or other medium. We do not control the information provided by such third-party guests, are not responsible for investigating the truth of any information provided, and cannot guarantee the veracity of any statements made by such guests.
33. Account Suspension and Termination
We may suspend or terminate your account or access to the Website or any Services, with or without notice, for any of the following reasons: (a) your breach of these Terms or any other agreement with us; (b) non-payment or chargeback of fees due; (c) fraudulent, abusive, or unlawful conduct, or activity that exposes us or other users to liability or harm; (d) violation of the Code of Conduct in Exhibit A; (e) violation of the Artificial Intelligence Acceptable Use Policy in Exhibit B; (f) repeated copyright infringement; or (g) at our reasonable discretion to protect the security or integrity of the Website or Services.
Upon termination: (i) your right to access the Website and Services ends immediately; (ii) any fees paid for the current billing cycle are non-refundable except as provided in our Returns and Refunds section; (iii) provisions of these Terms that by their nature should survive termination will survive, as described in the Survival section below; and (iv) you remain responsible for any outstanding obligations to us, including unpaid fees, taxes, indemnification, and any obligations arising from your use of the Website or Services prior to termination.
34. Indemnification
You agree to defend, indemnify, and hold harmless AHC, our affiliates, licensors, and service providers, and our respective officers, directors, employees, contractors, agents, successors, and assigns, from and against any third-party claims, damages, liabilities, settlements, and reasonable attorneys' fees arising out of (a) your breach of these Terms, (b) your willful misconduct or violation of law, (c) your infringement or misappropriation of any intellectual property or proprietary rights of a third party, or (d) any content or data you submit to the Website. We will provide prompt notice of any claim and reasonable cooperation in defense; you may not settle any claim that imposes any obligation on us without our prior written consent.
35. Effect of Headings, Severability, Entire Agreement, and Waiver
The subject headings of the paragraphs and subparagraphs of these Terms are included for convenience only and shall not affect the construction or interpretation of any of its provisions. If any portion of these Terms is held to be unenforceable or contrary to law, such portion shall be construed in accordance with applicable law to best accomplish the objectives of the original provision to the fullest extent allowed by law, and the remainder of the provisions shall remain in full force and effect. Every limitation or exclusion of liability in these Terms, including in the Exhibits, is subject to subsection 11(c) of Section 39.
These Terms, together with the Privacy Policy, Disclaimer, Cookie Policy, and Return and Refund Policy, constitute the entire agreement between you and AHC pertaining to the Website and supersede all prior and contemporaneous agreements, representations, and understandings between us, except for any separate written services agreement that may govern paid Services. Any waiver by us of a breach of or right under these Terms will not constitute a waiver of any other or subsequent breach or right. No waiver shall be binding unless executed in writing.
36. Notices
Any legal notice or other communication required to be given to AHC under these Terms must be in writing and delivered to: Adams Harris Consulting, LLC, 2021 Fillmore St., Ste 2167, San Francisco, California 94115, with a copy emailed to info@adamsharrisconsulting.com, except where these Terms permit notice by email, including in Section 39. Notices to you may be delivered by email to the address you have provided in connection with your account or use of the Website, or by a notice posted on the Website. Notices delivered as provided in this section shall be deemed received: (a) upon delivery if delivered in person or by overnight courier; (b) three business days after deposit in the mail if sent by registered or certified mail; or (c) on the day sent if sent by email or posted on the Website (provided the email is not returned undeliverable).
37. Assignment
You may not assign or transfer these Terms or your account, in whole or in part, by operation of law or otherwise, without our prior written consent. Any attempted assignment without consent is void. We may assign or transfer these Terms, in whole or in part, without restriction, including to any affiliate or in connection with a merger, acquisition, reorganization, or sale of all or substantially all of our assets. These Terms will bind and inure to the benefit of the parties, their successors, and permitted assigns.
38. Governing Law and Jurisdiction
These Terms (together with the Privacy Policy, Disclaimer, Cookie Policy, and Return and Refund Policy) are governed by the laws of the State of California, without regard to its conflict-of-laws principles. Subject to the Dispute Resolution section below, any action that may be brought in court shall be filed exclusively in the state or federal courts located in San Francisco County, California, and you and we consent to the exclusive personal jurisdiction and venue of those courts and waive any objection based on inconvenient forum, in each case except where applicable law provides otherwise.
39. Dispute Resolution and Limitation of Liability
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Informal Resolution First. Before either of us starts an arbitration or a court action, the party with the concern will send the other a written notice describing the dispute and what that party would like the other to do. Send notices to us at info@adamsharrisconsulting.com; we will send notices to the email address we have for you, or by mail if we have none. We will both try in good faith to resolve the dispute for thirty (30) days after the notice is received, and any deadline for bringing the claim is paused during those thirty (30) days. This step does not apply to a small-claims action or to a request for temporary or emergency court relief.
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Binding Arbitration and Agreement to Arbitrate. You agree that any dispute, claim, or controversy arising out of or relating to (a) these Terms, (b) any product or Service purchased from us, (c) your use of our Website, Services, or community, or (d) the breach, termination, enforcement, interpretation, or validity of these Terms, including, subject to the Federal Arbitration Act subsection below, the determination of the scope or applicability of this agreement to arbitrate (each, a "Dispute"), that is not resolved informally shall be resolved exclusively through final and binding individual arbitration, rather than in court, except as expressly set forth below.
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Federal Arbitration Act. This arbitration agreement is governed by the Federal Arbitration Act and evidences a transaction involving interstate commerce. To the extent the Federal Arbitration Act does not apply, the California Arbitration Act governs. The arbitrator shall have exclusive authority to resolve any dispute relating to the interpretation, applicability, enforceability, or formation of this arbitration agreement, except that a court shall decide any dispute concerning the enforceability of the Class Action Waiver or Public Injunctive Relief subsections.
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Arbitration Rules and Forum. The arbitration shall be administered by JAMS under its applicable rules. If JAMS is unable or unwilling to administer the arbitration, the parties shall agree on an alternative arbitral forum, or, failing such agreement, a court of competent jurisdiction shall appoint the arbitrator. The arbitration shall be conducted by a single, neutral arbitrator.
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Location and Procedure. Unless you and we agree otherwise, the arbitration shall be conducted in the county in which you reside, or, at your election, by telephone, video conference, or based solely on written submissions. The arbitrator shall apply the substantive law of the State of California (without regard to its conflict-of-laws principles) and shall honor all claims of privilege recognized by California law.
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Fees and Costs. If you start an arbitration, you will pay no more than the consumer filing fee permitted under the JAMS Consumer Arbitration Minimum Standards, and we will pay all other JAMS administrative and arbitrator fees. If we start an arbitration, we will pay all JAMS administrative and arbitrator fees. Each party shall otherwise bear its own attorneys' fees and costs, except where applicable law provides for fee-shifting and the arbitrator awards such fees.
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Class Action Waiver. YOU AND WE AGREE THAT EACH PARTY MAY BRING CLAIMS AGAINST THE OTHER ONLY IN ITS INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, COLLECTIVE, OR REPRESENTATIVE ACTION. The arbitrator may not consolidate more than one person's claims and may not otherwise preside over any form of representative or class proceeding. Claims of more than one person cannot be arbitrated or litigated jointly or consolidated with those of any other person. If a court decides that applicable law precludes enforcement of any of this subsection's limitations as to a particular claim for relief, then that claim (and only that claim) must be severed from the arbitration and brought in court, while all other claims shall proceed in arbitration.
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Public Injunctive Relief. Nothing in this arbitration agreement waives your right to seek public injunctive relief. Any claim for public injunctive relief shall be litigated in a court of competent jurisdiction and shall be stayed pending the resolution of any individual claims in arbitration.
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Exceptions to Arbitration. Notwithstanding the foregoing, either party may: (a) bring an individual action in small-claims court for any Dispute that qualifies under that court's jurisdictional limits; (b) ask a court of competent jurisdiction for temporary or preliminary relief in aid of arbitration, as permitted by California law, to preserve the status quo until the arbitrator decides the Dispute; and (c) pursue any other remedy that, under applicable law, cannot be subject to mandatory arbitration.
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30-Day Right to Opt Out. You have the right to opt out of this arbitration agreement. To opt out, send us written notice within thirty (30) days after you first accept these Terms (by purchasing, registering, or first using our Website after these Terms are posted, whichever occurs first), by email to info@adamsharrisconsulting.com or by mail to Adams Harris Consulting, LLC, 2021 Fillmore St., Ste 2167, San Francisco, California 94115. Include your full name, your mailing address, and a statement such as: "I opt out of the arbitration agreement in the Adams Harris Consulting Terms and Conditions of Use." Opting out will not affect any other portion of these Terms, and your continued use of our Website and Services will remain subject to all other provisions. An opt-out applies to this version and all future versions of these Terms. If you timely opt out, this arbitration agreement (subsections 2 through 9 of this Section 39), including the Class Action Waiver, will not apply to you, and Disputes between you and us will be resolved in court under Section 38. Subsections 1 and 10 through 14 of this Section 39 continue to apply. Your opt-out applies only to you and does not affect any arbitration agreement we have with anyone else. The definition of Dispute in subsection 2 continues to apply.
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Limitation of Liability. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW:
(a) Our total cumulative liability to you for any and all claims arising out of or relating to these Terms, your purchase of any product or Service, or your use of our Website, whether in contract, tort (including negligence), strict liability, or otherwise, shall not exceed the greater of (i) the amount you paid to us in the twelve (12) months immediately preceding the event giving rise to the claim or (ii) one hundred U.S. dollars ($100.00).
(b) In no event shall we be liable to you for any indirect, incidental, special, consequential, exemplary, or punitive damages, including but not limited to lost profits, lost revenue, loss of goodwill, loss of data, or business interruption, even if we have been advised of the possibility of such damages.
(c) Nothing in this subsection limits or excludes any liability that cannot be limited or excluded under applicable law, including liability for gross negligence, willful misconduct, fraud, violation of law, personal injury caused by our negligence, or any rights afforded to you as a consumer under applicable law that may not be waived by agreement.
(d) You acknowledge that the limitations in this subsection are an essential basis of the bargain between you and us, and that the prices we charge reflect this allocation of risk.
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Severability and Survival. If any portion of this Dispute Resolution and Limitation of Liability section is found to be unenforceable, the remaining portions shall remain in full force and effect, except that if the Class Action Waiver subsection is found unenforceable as to any claim for relief, that claim shall be severed and the remaining claims shall proceed in arbitration. The Limitation of Liability subsection is not part of the agreement to arbitrate, and its enforceability does not affect the enforceability of the agreement to arbitrate. The provisions of this section shall survive the termination of your relationship with us.
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Changes to This Agreement. If we make any change to this Dispute Resolution and Limitation of Liability section in the future, the change will not apply to any Dispute arising from events that occurred before the change takes effect. You may reject the change by sending us written notice, in the manner described in the opt-out subsection above, within thirty (30) days after we notify you of it; if you do, the version in effect before the change continues to apply to you.
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Separate Services Agreements. If you sign a separate written agreement with us that contains its own dispute-resolution terms, those terms govern Disputes arising under that agreement.
40. Survival
The following provisions, together with any other provision that by its nature should survive, will survive the termination of these Terms or your relationship with us: Definitions, Companion Policies, Educational Outcomes and No Guarantee, Material You Submit to the Website, Recording of Sessions and Events, Our Intellectual Property, DMCA Notice and Takedown Procedure, No Warranties, Returns and Refunds, Account Suspension and Termination, Indemnification, Effect of Headings, Severability, Entire Agreement, and Waiver, Notices, Assignment, Governing Law and Jurisdiction, Dispute Resolution and Limitation of Liability, and this Survival section.
41. No Third-Party Beneficiaries
These Terms do not, and are not intended to, confer any rights or remedies upon any person or entity other than the parties.
42. All Rights Reserved
All rights not expressly granted in these Terms are reserved by us. If you do not see a usage scenario here that applies to your intended usage, contact us at info@adamsharrisconsulting.com.
Contact Information
Adams Harris Consulting, LLC
2021 Fillmore St., Ste 2167
San Francisco, California 94115
Email: info@adamsharrisconsulting.com
Exhibit A: Code of Conduct
The following are considered Prohibited Uses of the Website. Engaging in a Prohibited Use is a material breach of these Terms for which AHC may immediately suspend or terminate your account in accordance with these Terms:
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Use of the Website in any way that violates any applicable law or regulation.
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Use of the Website to exploit, harm, or attempt to exploit or harm anyone in any way.
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Use of the Website to send, receive, upload, download, use, or re-use any material that does not comply with these Terms.
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Use of the Website to transmit, or procure the sending of, any unlawful advertising or promotional material, including any "junk mail," "chain letter," "spam," or any other similar solicitation.
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Impersonating or attempting to impersonate AHC, an AHC employee, another user, or any other person or entity (including, without limitation, by using email addresses associated with any of the foregoing).
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Sharing another member's posts, messages, or personal circumstances from our community outside the community without that member's permission.
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Posting personal information about another person's child or student without that person's permission.
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Soliciting other members of our community for your own products or services without our prior written permission.
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Engaging in any other conduct that restricts or inhibits anyone's use or enjoyment of the Website.
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Engaging in any conduct that may, as determined by AHC, harm Website users or AHC, or expose either to liability.
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Use of the Website in any manner that could disable, overburden, damage, or impair the Website or interfere with any other party's use of the Website, including their ability to engage in real-time activities through the Website.
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Use of any robot, spider, or other automatic device, process, or means to access the Website for any purpose, including monitoring or copying any of the material on the Website.
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Use of any manual process to monitor or copy any of the material on the Website or for any other unauthorized purpose without AHC's prior written consent.
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Use of any device, software, or routine that interferes with the proper working of the Website.
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Introducing any viruses, Trojan horses, worms, logic bombs, or other material that is malicious or technologically harmful.
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Attempting to gain unauthorized access to, interfere with, damage, or disrupt any parts of the Website, the server on which the Website is stored, or any server, computer, or database connected to the Website.
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Attacking the Website via a denial-of-service attack or a distributed denial-of-service attack.
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Otherwise attempting to interfere with the proper working of the Website.
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Use of the Website in a country that prohibits or restricts the use of artificial intelligence.
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Child sexual exploitation or abuse content.
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Sexually explicit content.
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Generation of hateful, harassing, or violent content.
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Abusive or fraudulent conduct.
Exhibit B: Artificial Intelligence Acceptable Use Policy and Disclaimers
Our Website may contain Artificial Intelligence Features ("AI Features"). Your use of AHC's Website, any of the Website's AI Features, or your use of AI in connection with the Website is subject to the following terms in addition to the main Terms and Conditions of Use.
Disclaimers and Acknowledgement of Risk
You acknowledge and agree to the following regarding our AI Features:
AI Output May Be Inaccurate. Artificial intelligence and machine learning are rapidly evolving fields. AI technology has inherent limitations and the AI Features may produce content that is inaccurate, incomplete, offensive, unexpected, or that does not reflect the most current information. AHC makes no warranty or guarantee as to the accuracy, reliability, timeliness, or appropriateness of any content generated by the AI Features.
No Professional Advice. As stated elsewhere in these Terms, content generated by the AI Features is for general informational purposes only and does not constitute legal, financial, medical, admissions, or other professional advice. You should consult with a qualified professional for such advice. You should not rely solely on our AI Features for making critical decisions without independent verification by qualified professionals.
Third-Party Information. Our AI Features may reference, summarize, or relay information from third-party sources, including information about colleges, deadlines, and financial aid programs. The Company does not endorse or verify the accuracy of such information. Always confirm deadlines and requirements directly with the institution or agency involved.
Content Modification. The Company reserves the right to review, modify, or remove any AI-generated content at our discretion without notice.
AS-IS Basis. THE AI FEATURES ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS. AHC EXPRESSLY DISCLAIMS ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT WITH RESPECT TO THE AI FEATURES.
User Responsibilities When Using AI Features
When using our AI Features, you agree to:
Review of AI Output. You are solely responsible for reviewing, editing, and validating all AI-generated content before its use, publication, or distribution. You should not rely on any AI-generated content without independent verification. You assume all risks associated with the use of content generated by the AI Features.
Sensitive Information. You agree not to provide any sensitive personal information, Protected Health Information (PHI), or other confidential information as input into the AI Features. This includes information about your student beyond grade level. You acknowledge that data you provide may be processed by third-party AI service providers subject to their own terms and privacy policies.
Indemnification. In addition to the indemnification obligations elsewhere in these Terms, you agree to indemnify, defend, and hold AHC harmless from any and all third-party claims, damages, and liabilities arising from your breach of this Exhibit or your use of AI output, including but not limited to claims of copyright infringement, defamation, or misinformation.
Acceptable Use
You agree not to use the AI Features of the Website in any manner contrary to applicable laws, regulations, or industry standards, including, without limitation:
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In any jurisdiction that prohibits or restricts the use of AI;
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To discriminate against any person or group, or to generate hateful, harassing, or violent content;
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To generate content that infringes on any third-party intellectual property rights;
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To spread misinformation, engage in fraudulent or deceptive practices, or for any other malicious purpose;
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For any other Prohibited Uses as defined in the Code of Conduct (Exhibit A).
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AI Features of the Website may not be used in any manner contrary to applicable laws, regulations, and industry standards, including, but not limited to, data-protection and privacy regulations; as a part of an automated decision-making process with legal or similarly significant effects; or in violation of any intellectual-property rights or geographical restriction.
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AI Features may not be used to discriminate against any person or group on grounds of religion, race, sexual orientation, gender, national or ethnic origin, political beliefs, disability, health status, trade-union membership, age, criminal convictions, or to engage in any biased, intimidating, defamatory, harassing, bullying, or otherwise inappropriate behavior.
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AI Features may not be used to prepare, draft, or alter an application, essay, or other submission in a way that misrepresents a student's own work, qualifications, or circumstances to any school, college, university, testing organization, or scholarship provider.
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AI Features may not be used for generating individualized advice that in the ordinary course of business would be provided by a licensed professional, including but not limited to medical, financial, tax, or legal advice.
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All assets created through the use of generative AI systems must be professional and respectful. You may not use offensive or abusive language and may not engage in any behavior that could be considered discriminatory, harassing, or biased when applying generative techniques.
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You must take necessary steps to protect confidential and sensitive information of your users and customers.
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AI usage may not damage, disable, overburden, or impair any websites or launch any automated system that sends more request messages to any servers in a given period of time than a human can reasonably produce in the same period using a conventional browser.
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AI Features may not be used to spread misinformation, engage in malicious activities, or any other uses that could harm individuals or society.
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AI Features may not be used in any manner prohibited by these Terms or the Code of Conduct in Exhibit A.
Chatbot Disclosure
In accordance with applicable laws and regulations, we disclose that our AI Chatbot is an automated system (a chatbot), and this disclosure is made at the beginning of any conversation or interaction with the AI Chatbot.
Intellectual Property in AI-Generated Content
As between you and AHC, you may use the content you generate through the AI Features, subject to these Terms and the Artificial Intelligence Acceptable Use Policy. Because AI-generated content may not be eligible for intellectual-property protection and similar content may be generated for others, AHC does not claim ownership of the output you generate and makes no representation that you own it or can prevent others from using similar content. AHC retains all rights in the AI Features, models, and underlying technology. You are solely responsible for reviewing AI output and ensuring your use of it complies with applicable law and does not infringe third-party rights.
AI Service Availability and Modifications
Service Availability. We strive to make our AI Features available continuously, but we do not guarantee uninterrupted access. AI Features may be temporarily unavailable due to maintenance, upgrades, or factors beyond our control.
Feature Modifications. We may modify, update, or discontinue any aspect of our AI Features at any time without prior notice. This includes altering capabilities, removing features, or changing how our AI Features function.
Liability Limitation for AI Interactions. To the fullest extent permitted by law, the Company disclaims all liability for any damages, losses, or harm arising from:
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Reliance on information or content provided by our AI Features.
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AI system errors, malfunctions, or unavailability.
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Decisions made or actions taken based on AI-generated information.
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Any misunderstandings, miscommunications, or disappointments that may occur during AI interactions.
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Any offensive, inappropriate, or objectionable content that may be generated by our AI Features, despite our safeguards.
Data Use for AI Training and Improvement
By using our AI Features, you acknowledge and agree that:
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We may collect, store, and analyze your interactions with our AI Features, including your queries, preferences, and feedback.
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We may use this information to improve and optimize our AI Features. Where we use conversations to train or enhance our AI Features, we use them in anonymized form, consistent with our Privacy Policy.
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We take reasonable measures to protect any personal information in accordance with our Privacy Policy.
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You can request deletion of your conversation history with our AI Features by contacting info@adamsharrisconsulting.com.
AI Training Prohibition
You may not use, access, copy, store, distribute, or reproduce any portion of the Website or its content, including personal information and community content, for the purpose of training, developing, or improving any artificial intelligence system, machine-learning model, dataset, algorithm, or similar technology. Any such use is expressly prohibited and constitutes a material breach of these Terms.